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Today's consumers believe so much in green practices that
they are willing to shift their purchase decisions toward green companies.

By John Gumas

In order to understand what green marketing is and how to get your message to resonate with environmentally conscious people, we need to understand what "green" is.


Green is about making wise decisions, and that requires taking the time to ask what you really need, not just what you want. Green is about economy, not just ecology. Green is education and information. Finally, green is not about stopping progress. It's about creating more efficient industries, new opportunities, new jobs, new careers and new technology.


Today's consumers are so committed to preserving the environment that they are willing to shift their purchase decisions and brand loyalties toward green companies. In fact, 30 percent of American consumers are willing to pay up to a 20 percent premium on clean, green products over non-sustainable alternatives. Consumers' actions demonstrate that they expect companies to develop a sustainability strategy or else they will turn to "greener" firms.


Companies in several different industries are reacting to these consumer trends. As a global study of 750 chief executives demonstrates, sustainability efforts have not fallen to the bottom of the corporate agenda but have instead become a high priority for business leaders. In fact, the majority of these executives believe that sustainability is critical to their company's future success and have moved eco-focused initiatives from third or fourth on the list to the top.

Green business initiatives can give a company a distinct advantage over competing businesses that are not incorporating environmentally friendly tactics into their business models. Smart enterprises have an opportunity to attract new customers by incorporating green practices into their day-to-day operations, from utilizing recycled packaging to using soy-based ink and recycled paper for all printed materials.


Green initiatives that should be featured in a company's marketing efforts include steps taken by the facility to reduce pollution and recycling efforts. Try to define the yearly amount of material recycled and saved from the landfill and highlight it in your marketing materials. Communicate the efforts being made to conserve resources or to use new technology to improve energy efficiency. Businesses that follow fair trade and labor practices should include these policies in their green marketing efforts as well.


To be successful at green marketing, the efforts should be genuine, informative and engaging. Try to be clear and concise in communicating the green processes used when creating products or providing services. But remember to not oversell green policies and initiatives. Instead, be honest and just state the facts about the environmentally friendly practices in use.


Websites, blogs and newsletters are convenient green marketing methods to keep customers informed about green initiatives, products and services. You can also encourage customers to partner with

you in your efforts to make a difference. By providing helpful links on your website that provide more information about the green initiatives your company is involved in, you can engage customers and prospects in your green practices.


Green marketing provides businesses with the opportunity to show customers they care about the environment and the ways they are making a difference. And, when done right, green marketing can build lasting relationships with current customers as well as attract new ones!


John Gumas is the president of Gumas, an advertising and interactive marketing agency in San Francisco. He may be contacted at jgumas@gumas.com.


FAST FACTS


  • Thirty percent of American consumers are willing to pay up to a 20 percent premium on clean, green products.

  • Attract new customers by incorporating green practices into day-to-day operations.

  • Your green marketing efforts will only work if they are genuine, informative and engaging.

  • Encourage your customers to partner with you in your efforts to make a difference.